All Posts By

Rhonda Greene

Focus your business vision

Focus Your Vision Volume 2

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How often do you hear yourself saying “It’s just easier to do it myself”?

Granted, you say it silently because you realize how disrespectful that is to your life partners – your spouse, your kids and your employees – but you think it anyway. Then, if you’re like me, you begin to feel guilty. You realize that you have not taken the time to share yourself with others. Your spouse doesn’t really understand how to support you, your children haven’t been shown how to contribute to the family and your employees feel powerless to bring their full potential into the business.

The saddest part of all this is no one is doing this on purpose. Everyone wants to bring their best and highest value to the world every day, but here’s the problem – are you ready?? None of them can read your mind!! I know, I know you are almost completely convinced that you’ve sent enough signals that they should already know what to do and yet, you still feel that it can all be done better if you just did it yourself.

Believe me, you are not alone. Most business owners feel the same way.

Everyone wants to bring their best and highest value to the world

You started your business alone. Maybe you had an assistant and certainly your spouse or partner has always been in your corner, but when you laid your head on the pillow at night you were keenly aware that it’s all you, friend – everyone is counting on you – now don’t mess it up! So you dug right in.  Started getting stuff done and it worked. You got clients, your marriage remained largely intact and you still remember your children’s names – you are killing it!!!

Fast forward to today. You have a small but mighty team of dedicated folks, your partner sees just how many plates you’re juggling and the kids are watching you work while they grow up. And the worst part, you’re exhausted and are trying not to resent them all for not helping more even though you have no idea what that would look like.

There’s a world of difference between practices and processes.

Now, I’m going to share a secret. None of this has to be true ever again. Here’s why – no amount of hard work will replace processes. The first thing you think of when I say processes is “I have those. I am fully aware of how to do things – I’ve been doing them myself for years.” But, here’s the secret – there’s a world of difference between practices and processes.  Practices are the things you repeatedly do, like making sure your suppliers get paid and your customers get billed. Processes are different, they are your practices documented and published, so that others can do them the same way every time!

Once your practices are converted into processes, you will never again say it’s easier to do it yourself. From then on you will have a step by step guide for others to follow, from long time employees to new hires. It allows your dedicated employees to delight you in their performance. They will feel valued when they’re able to remove stress from your life. You will have the time to read to your children before they’re too big to sit on your lap. You can indulge in the luxury of actually tasting the dinner that your wonderful partner made for you. And most importantly everyone will be able to deliver their best and highest value – every day!

We’d love to help you and your team transition from practice to process.

To your vision,

Business coaching to improve business processes

Focus Your Vision

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My grandmother was an amazing baker. So much so that she was locally famous for her banana nut bread.  It was so good, people actually used it as currency. Fire and policemen knew her by name and kept an eye on her house because she delivered loaves of bread every month to make sure they were taken care of.

Growing up, us kids all knew this and were immensely proud of being her grandchildren.  So, like any dutiful granddaughter, I begged her to show me how to make it. Unfortunately, it was soon painfully obvious that the baking gene cruelly skipped me – completely!

I just COULDN’T get it. As hard as she tried, I couldn’t follow along.  As I got older, I realized she never referred to anything – it was all in her head. She could eat something, head into the kitchen and figure it out.  She would emerge days or weeks later with a better version than the original. I would be covered in flour with nothing to show for it but lots of dirty dishes.  It took me decades to figure out why.

Figure out the process and it becomes easier and repeatable

Grandma was a winger – a little bit of this, a dash
of that, a pinch of something else and viola! – perfection.

I am a processer – there has to be a formula for this.  Life is only right when you follow the tried and true directions. Comfort comes when everything is in its place.

Remarkably, that’s my talent.  While grandma’s comfort zone was winging it – making it slightly different each time.  Mine is identifying the best way to do something and doing over and over, the same way, in order to master the process.

Now, I realize that my family will never experience the joy of trying the “newest” version of banana nut bread that I concocted today, but they are very aware that when I master a recipe it will be just as good every time I make it.

We’re here to help you turn your passion into process

I don’t think my revelation about being a really bad baker contributed to my life’s plan. In fact it’s probably the other way around – finally understanding that I think in terms of process explained why I just couldn’t get what my poor grandmother struggled for so long to teach me.  I think she wanted me to get it as badly as I did, but I’m just not wired that way.

What I do know is that all the joy she got from baking is exactly how I feel when I figure out the process.  It’s a puzzle that just begs to be solved. Figure out the process and it becomes easier and repeatable.

Luckily, we convinced her to let us write it down before she passed so we have at least one version of her remarkable bread to enjoy in the future.

If your business is in a place where your creativity is getting in the way of easy and repeatable, let the Scape team help.  Your originality needs to be sustained and we’re here to help you turn your passion into process.

Although I will admit – my processes don’t taste near as good as her banana nut bread!

To your vision,

– DeLynne